top of page

Shelter Advocate Job Description

Position Description

Branches Domestic Violence Shelter


Position Title: Shelter Advocate

Supervised By: Director of Client Services


Branches Domestic Violence Shelter is a nonprofit organization that is seeking interest for a Shelter Advocate. This would be a full-time position consisting of 40 hours weekly working 8a-4p M-F. The salary for this position would start out at $32,000 annually.


Branches Domestic Violence Shelter is a non-profit and an Equal Opportunity Employer. Branches is committed to building a culturally diverse staff and strongly encourages applicants who identify as people of color, LGBT+ and marginalized communities to apply. Branches believes these communities must be centered in the work that we do and that our staff should reflect the communities we serve. 


Qualifications: The candidate must be a mature individual working towards a degree in social services (preferred). Related work or life experience may be substituted. Knowledge or willingness to develop skills in crisis intervention, community resources, and referral. Candidate must possess positive interaction and communication skills. The individual must also adhere to shelter guidelines and supervision.



This position will be responsible for providing support services to victims of domestic violence. In addition, this individual will be responsible for the supervision of food service, sanitation and security.


Listed in order of frequency of task:


Regularly required to:

Provide consistent crisis intervention
Arrange emergency services to clients as needed
Provide appropriate intake, assessment, and evaluation of a shelter candidate
Protect the confidentiality of the client at all times
Responsible for answering the crisis hotline
Maintain accurate records including: staff logs, phone logs, child nutrition calendar, intake and departure forms and case notes along with monthly reporting for funding
Be aware of social service agencies and available resources
Maintain a professional relationship with clients
Be dependable and accountable
Operate an on-call weekend
Other clerical duties as assigned by supervisor

Attend trainings for advocate certification


Often required to:

Climb stairs.
Stoop, kneel, crouch, or crawl.
Lift, pull, push, or carry up to twenty-five (25) pounds.
Attend regular staff meetings


Rarely required to:

Be exposed to adverse weather conditions.
Be exposed to others who may have open cuts or wounds.
Be exposed to possibly hazardous airborne materials.

bottom of page